Tech Support

MedRx Technical



Our experienced tech support team is available Monday through Friday 9 am – 5 pm EST

Call (888) 392-1234 Or (727) 584-9600

Technical Support Email:


Prior to connecting call 888-392-1234 In most instances we’ll share your computer screen walking you through the steps to resolve your issue

Remote Support with Team Viewer click here


Software Updates click here




If you see this warning screen “Cannot detect hardware. Running in view-only mode”. Click here to Watch Video -Video applies to: A2D, A2D+, “Stealth” Audiometer, REM, REM+ and the REMsp